Hey Everyone, Eric Again with your Day 16 Challenge.
I would like to introduce you all to Emery the Penguin… Emery is our 9-1-1 mascot here at Clark Regional Emergency Services Agency to help us teach about the importance of calling 9-1-1 in our community. Since I came to work at CRESA 9-1-1 several years back, I’ve had the opportunity to work side by side with many 9-1-1 Dispatchers. Talk about cool under pressure… as they deal with people on their worst days.
I’ve had the opportunity to ask several of our dispatchers what they would like you to know about calling 9-1-1. Here are the most important:
- Don’t Hang Up… Stay On The Line… If no one answers immediately and you hang up, and try calling again, your call remains in the system. At the same time, dispatchers have to call you back. That ties up phone lines and staffing!
- All the questions they ask are for a reason... from verifying your address to slowing you down, there are protocols they must follow, and those questions are there for a purpose.. to help slow down the caller enough that the dispatcher can get the information they need to get the right help on the way to them as quickly as possible.
- Know Your Location… The dispatcher is going to ask you this, to help verify the address to ensure the proper help can get there as quickly as possible. Think about landmarks when you are away from your work or home.
- Don’t Let Kid’s Play with old Cell Phones... Old cell phones if they have battery power can still call 9-1-1.
DAY 16 Challenge:1-3, or 5 pts Alright… so lets get to today’s challenge…. For today’s challenge… It’s really easy… Tell us what you would call 9-1-1 for… Make sure you have something posted easily in your home with this number as well as your address, and if you have small children, your names. Make sure everyone in the household is aware of the information.
Level Up: 5 pts For your Level up.. We want you to think about those calls that, well may require assistance but are not an emergency situation requiring calling 9-1-1. For today’s level up, we want you to locate those non-emergency numbers in your community, and make sure they are available as well. Share with us a quick pic of your list for your community.
Find Allies: Recruit friends and family members to play 30 Days, 30 Ways…. Challenge your family, your place of work or school, your place of worship, your neighborhood and your community to take the 30 Days challenge! Build Your Network!! Each day a person you recruit completes a 30 Days 30 Ways task, your points double for that days task. The more individuals you convince to play, the more points you can earn for each days challenge
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